Privacy policy.

Effective Date: August 8 2023

At On Vacation Puerto Rico, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and store your personal information when you use our travel accommodations and related services. We comply with applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR).

By using our services, you consent to the terms of this Privacy Policy. If you do not agree with any aspect of this policy, please do not use our services.

1. Information We Collect

We collect personal information that you provide to us when you use our services or communicate with us. The types of personal information we may collect include:

1.1 Contact Information: such as your name, address, email address, and phone number.

1.2 Reservation Information: including details about your travel plans, accommodation preferences, and any special requests.

1.3 Payment Information: such as credit card details, billing address, and other necessary payment details.

1.4 Communication Information: any information you provide when contacting us, such as emails, messages, or phone calls.

1.5 Additional Information: any other information you voluntarily provide to us, such as feedback, reviews, or survey responses.

2. Use of Personal Information

We may use your personal information for the following purposes:

2.1 Providing Services: to fulfill your travel accommodation bookings, manage reservations, and communicate with you regarding your bookings.

2.2 Customer Support: to respond to your inquiries, requests, or complaints, and provide you with assistance.

2.3 Marketing and Promotions: to send you promotional materials, newsletters, and updates about our services, special offers, or events, but only if you have provided your consent.

2.4 Improving Services: to analyze and improve our services, develop new features, and enhance the overall user experience.

2.5 Legal Obligations: to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

3. Sharing of Personal Information

We may share your personal information with third parties in the following circumstances:

3.1 Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, IT service providers, or marketing agencies. These third parties are obligated to protect your personal information and are prohibited from using it for any other purpose.

3.2 Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred to the new entity or its affiliates.

3.3 Legal Compliance: We may disclose your personal information if required to do so by law or in response to a valid legal request.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

5. Your Rights

You have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your data. If you wish to exercise any of these rights, please contact us using the information provided below.

6. Data Retention

We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer

Privacy policy.

Lilly&Kiko♡